Frequently asked questions
Do you ship overseas?
Currently, we only ship to Australia
How long will it take to get my orders?
• Processing time: 1-2 business days
• Shipping time: 5-10 business days (varies by location)
What are the return rules?
If you would like to return a product, please contact our customer support team at info@lurenne.com, within 30 days of delivery to initiate the return process.
A pre-paid return label will be included in your package, so there is no cost to return the item.
Do you ship to my country?
We currently only ship to Australia
If you are located outside the United States, you will not be able to complete checkout.
Any question?
You can contact us through our Contact Us page! We will be happy to assist you.